Before sending assets
Confirm wallet address, network name, recipient identity, transfer amount, fees and whether the transaction can be reversed. Many cryptocurrency transfers cannot be reversed once confirmed.
Client Guidance
Helpful guidance for cryptocurrency and valued currency inquiries.
Use these guidance points to understand the type of information typically required for clear digital asset communication.
Before requesting review
Prepare transaction hash, wallet address, date, amount, asset symbol, network, sender/receiver reference and supporting documents.
Before relying on value
Understand that cryptocurrency prices and exchange rates can change rapidly. Website materials are informational and not investment advice.
Frequently Asked Questions
Common client questions.
Does the website provide investment advice?
No. Information is for professional communication and general understanding only. It is not financial, investment, legal or tax advice.
Can cryptocurrency transfers be reversed?
Many blockchain transfers are irreversible after confirmation. Always check wallet address, network and recipient details before sending assets.
What details are useful for review?
Transaction hash, wallet address, asset symbol, blockchain network, transfer amount, time/date, sender/receiver details and supporting documents.
How do clients contact the Belgium branch?
The Belgium branch contact phone is +32 844 80164. Use the contact page for all official branch details.